Last updated: September 2025
KB Transport Solutions Ltd is committed to protecting the privacy and security of the personal data we process. This Privacy Policy explains how we collect, use, store, and share personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
KB Transport Solutions Ltd provides logistics and storage services across the UK.
Registered office:
Canalside House, 7 Sandy Lane Business Park, Sandy Lane, Coventry, CV1 4DQ
Contact details:
Email: info@kbtsltd.com
Telephone: (024) 76617140
We are registered with the Information Commissioner’s Office (ICO) ref. ZA927669.
2. The personal data we collect
We may collect and process the following types of personal data:
- Employees & job applicants – contact details, employment history, qualifications, training records, right-to-work information, payroll and tax details, accident/incident records.
- Customers & suppliers – names, job titles, business contact details, billing information, delivery addresses.
- Drivers & contractors – licence details, insurance documents, contact information, work records.
- Visitors to our sites – name, vehicle registration, CCTV footage for site security and health & safety.
- Website users – if applicable, contact form submissions, email addresses, cookies/analytics data.
3. How we use personal data
We use personal data only where it is necessary and lawful, including:
- To provide logistics and storage services.
- To manage customer accounts and supplier relationships.
- For HR, payroll, and staff management.
- To meet health & safety, compliance, and legal obligations.
- For site security and accident/incident investigation.
- To respond to enquiries via our website, phone, or email.
4. Lawful basis for processing
We process personal data under the following lawful bases:
- Contractual necessity – to perform contracts with customers, suppliers, and employees.
- Legal obligations – to meet tax, employment, and health & safety laws.
- Legitimate interests – to operate and secure our business, provided your rights are not overridden.
- Consent – where required, such as for marketing communications (you may withdraw consent at any time).
5. How we store and protect data
We take appropriate technical and organisational measures to protect personal data, including:
- Secure IT systems with restricted access.
- Encrypted storage and password protection.
- Locked filing systems for paper records.
- Staff training on data protection and confidentiality.
Personal data is retained only for as long as necessary to fulfil the purpose it was collected for, or as required by law.
6. Sharing personal data
We do not sell personal data. We may share data with:
- Service providers (e.g., IT support, payroll, insurers).
- Government authorities (e.g., HMRC, DVLA, HSE) where legally required.
- Training providers and accreditation bodies.
- Business partners and subcontractors where necessary to deliver services.
All third parties are required to handle your data securely and in compliance with data protection laws.
7. International transfers
We do not routinely transfer personal data outside the UK. If such a transfer is required, we will ensure appropriate safeguards are in place.
8. Your rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where legally permitted.
- Restrict or object to processing in certain circumstances.
- Request transfer of your data to another organisation.
- Withdraw consent (where processing is based on consent).
To exercise your rights, please contact us using the details above.
9. Cookies (if applicable)
Our website may use cookies or similar technologies to improve user experience and analyse website traffic. You can set your browser to refuse cookies if you prefer.
10. How to contact us
If you have questions about this Privacy Policy or how we handle your data, please contact us using the above contact details.
If you are unhappy with how we use your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
Issue no: 1
Issued: September 2025
Review due: September 2026
Owner: Operations